12gbajee Terms and Conditions
Please read these terms and conditions carefully before using our platform — they define your rights and responsibilities.
Introduction and Applicability
These terms and conditions apply to all users of the 12gbajee platform.
These terms and conditions ("Terms") form a legally binding agreement between 12gbajee ("Platform", "we", "us") and you ("user", "member"). By using the 12gbajee website or mobile services, you are automatically considered to have accepted these terms.
If you do not agree with any part of these terms, please stop using our platform. 12gbajee reserves the right to change or update these terms at any time. Continued use of the platform after changes take effect will be considered acceptance of the updated terms.
1 Account Registration and Management
Your responsibilities and terms regarding your account.
1.1 — Registration Eligibility
To open an account on 12gbajee, the following conditions must be met:
- You must be at least 21 years old (for 21+ only).
- You must register with accurate and genuine information.
- Each person may open only one account — multiple accounts are strictly prohibited.
- An account is for personal use only — managing an account on behalf of or for a third party is not allowed.
1.2 — Account Security
It is your responsibility to keep your account login details (username and password) completely confidential. If you suspect unauthorized access to your account, notify our support team immediately.
You are solely responsible for all activity carried out through your account.
1.3 — Identity Verification (KYC)
12gbajee may request necessary documents to verify your identity at any time. Withdrawals and other services may be limited until verification is complete. This process is conducted to ensure a safe environment and prevent fraud.
2 Deposit and Withdrawal Policy
Rules and limits for financial transactions.
2.1 — Deposit Terms
The following payment methods can be used to deposit funds on 12gbajee: bKash, Nagad, Rocket, and bank transfer.
- Minimum deposit amount: ৳100 (for each method).
- The deposit account must be registered in your name.
- Deposits through third parties are strictly prohibited.
- Your balance will only be credited after a deposit is successfully confirmed.
2.2 — Withdrawal Terms
The following conditions apply to withdrawing your winnings:
- Minimum withdrawal amount: ৳1,000.
- Standard processing time: 15 minutes to 2 hours.
- Withdrawal requests can only be made from verified accounts.
- Withdrawals can only be made through the same method used for the deposit.
- The full balance cannot be withdrawn if bonus wagering requirements have not been met.
3 Bonus and Promotion Terms
Rules for the welcome bonus and other promotional offers.
3.1 — Welcome Bonus
New members who make their first deposit will receive a 120% bonus up to ৳8,000.
- Example: ৳1,000 deposit → ৳1,200 bonus → total ৳2,200.
- Example: ৳14,000 deposit → ৳8,000 bonus → total ৳22,000.
- Wagering requirement to withdraw the bonus: 20x (wager 20 times the bonus amount).
- Each member is eligible for the welcome bonus only once.
3.2 — General Bonus Terms
The following general conditions apply to any bonus or promotional offer:
- Bonuses cannot be withdrawn directly — wagering requirements must be met.
- If a bonus is not used within the specified time, it will be cancelled automatically.
- Attempting to claim bonuses through multiple accounts or fraud may result in account closure.
- 12gbajee reserves the right to change or cancel the bonus program at any time.
3.3 — VIP Program
Our VIP program has three tiers. You can move up to a higher tier by playing regularly:
- Bronze: weekly cashback up to 0.3%.
- Silver: weekly cashback up to 0.5%.
- Gold: weekly cashback up to 0.8%.
Full details on VIP benefits and tier changes will be communicated separately. 12gbajee reserves the right to change the VIP program terms at any time.
4 Betting and Gaming Rules
General rules for cricket betting, slots, and live casino games.
4.1 — General Gaming Terms
All games and betting services on 12gbajee are conducted in a fair environment. Once a bet is confirmed at the start of play, it cannot be changed or cancelled. If any bet becomes uncertain due to a technical issue, 12gbajee reserves the right to make an appropriate decision.
4.2 — Special Cricket Betting Terms
Keep the following in mind when betting on international cricket events including BPL, IPL, T20 World Cup, and ICC tournaments:
- If a match is abandoned or incomplete, bets will be settled according to the relevant rules.
- Odds in live betting may change at any time — odds on confirmed bets will remain unchanged.
- Bets connected to match-fixing or any other irregular activity will be considered void.
4.3 — Prohibited Activities
The following activities are strictly prohibited and may result in account termination and balance forfeiture:
- Strategic betting intended to exploit the bonus system (Bonus Abuse).
- Playing games using software, bots, or automated methods.
- Attempting to gain an advantage through multiple accounts.
- Proven collusion or coordinating bets with other players.
5 Responsible Gaming Policy
Our commitment to your protection and wellbeing.
5.1 — Self-Control Tools
12gbajee places the highest priority on responsible gaming. We provide the following tools:
- Deposit limit setting (daily / weekly / monthly).
- Self-Exclusion: the option to suspend your account for a set period or permanently.
- Cooling-off period: temporarily blocking access to your account for a set period.
- Reality check: reminder messages about time spent playing and amount spent.
5.2 — Minor Protection
12gbajee is committed to protecting minors from gaming. Persons under 21 are not permitted to register or play. We may request proof of age verification when necessary.
6 Privacy and Data Protection
Our policy on managing your personal information.
6.1 — Data Collection and Use
We collect your registration information, transaction information, and platform usage information. This information is used for:
- Identity verification and account management.
- Processing financial transactions.
- Fraud prevention and ensuring platform security.
- Meeting legal obligations.
For more details, read our Privacy Policy.
6.2 — SSL Security
12gbajee keeps all your information and financial transactions secure through SSL encryption. We are committed to operating a safe and reliable platform.
7 Intellectual Property and Content Policy
Rules on using the 12gbajee brand and content.
7.1 — Intellectual Property
All content, design, logos, graphics, software, and other elements on the 12gbajee website are protected under 12gbajee's intellectual property rights. Copying, distributing, modifying, or commercially using these elements without prior written permission is strictly prohibited.
7.2 — User Code of Conduct
While using the platform, you are required to comply with the following:
- Not attempting to hack any system on the platform.
- Not harassing or insulting other users.
- Not providing false information.
- Not using the platform for illegal purposes.
8 Limitations of Liability
The limits of 12gbajee's legal responsibility.
8.1 — Service Interruptions
12gbajee reserves the right to temporarily suspend services due to technical maintenance, upgrades, or unforeseen circumstances. 12gbajee will not be liable for any financial loss to users during this time, unless the loss is directly caused by a fault in our platform.
8.2 — Third-Party Software
12gbajee offers games from various game providers such as Pragmatic Play, Evolution Gaming, Spribe, JILI, PG Soft, Ezugi, Microgaming, and NetEnt. These providers' own terms and conditions may apply. 12gbajee does not accept full liability for faults in third-party software.
8.3 — Fair Play
All our games are conducted in a fair and impartial environment. We carry out regular checks to ensure fair play. If any user has concerns about the outcome of a game, they may contact our support team.
9 Account Suspension and Closure
Reasons and procedures for account closure.
9.1 — Closure by 12gbajee
12gbajee reserves the right to temporarily or permanently close your account in any of the following cases:
- Violation of these terms and conditions.
- Suspicion of fraud, deception, or money laundering.
- Registering with false information.
- Operating multiple accounts.
- Violating applicable laws or regulations.
Whether any valid balance is returned upon account closure depends on the circumstances.
9.2 — Closed by User
You may close your account at any time. In that case:
- Any valid balance in the account will be made available for withdrawal.
- Any active bonuses or unused wagering amounts will be cancelled.
- A request to close the account must be submitted through the support team.
10 Dispute Resolution & Applicable Law
The process for resolving complaints and disputes.
10.1 — Complaints Process
If any issue or dispute arises, please contact our support team first. We provide assistance 24/7 via Bangla live chat. You can also reach us by email: [email protected]
After a complaint is submitted, we will conduct a proper investigation and inform you of our decision. The decision of 12gbajee will be considered final and binding.
10.2 — Changes to Terms
12gbajee reserves the right to change these terms at any time. For significant changes, we will endeavour to notify users as far in advance as possible. Continued use of the platform after any changes will be considered acceptance of the new terms.
Have more questions?
Our support team is always here for you. Contact us via live chat for help with anything, or visit our FAQ page.